Job Description
Join our dynamic team at Sunrise Retail Solutions as a Part-Time Customer Experience Specialist! We're seeking energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional service. This role offers flexible scheduling (20-25 hours/week) with opportunities for growth in a supportive, award-winning workplace.
As a cornerstone of our Phoenix operations, you'll directly impact customer satisfaction while gaining valuable retail experience. We provide comprehensive training and a collaborative culture that values your contributions. Perfect for students, career changers, or those seeking work-life balance!
Responsibilities
- Deliver personalized customer service through in-store and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory cycles and maintain visually appealing product displays
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with team members to achieve daily sales targets
- Participate in store merchandising and promotional campaigns
- Uphold brand standards and safety compliance
Qualifications
- High school diploma or equivalent (current students welcome)
- 6+ months customer service or retail experience preferred
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Arizona driver's license (for occasional inventory runs)
- Positive attitude and team-oriented mindset