Job Description
Join our award-winning team at Tampa Bay Hospitality Group and deliver exceptional guest experiences! We're seeking energetic part-time professionals to elevate our premium waterfront venue's service standards. This flexible role offers competitive pay, dynamic work environment, and potential for advancement within our growing hospitality empire.
Position includes weekday/weekend shifts averaging 20-25 hours weekly with evening availability. Perfect for students, career-changers, or experienced hospitality professionals seeking supplemental income in Tampa's vibrant tourism sector.
Responsibilities
- Deliver personalized guest interactions exceeding service expectations
- Manage reservation systems and optimize seating arrangements
- Process payments accurately while maintaining financial accountability
- Train and mentor new team members on service protocols
- Resolve guest concerns with empathy and solution-oriented approach
- Collaborate with cross-functional departments for seamless operations
- Contribute to continuous improvement initiatives
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including nights and weekends
- Proficient in POS systems and reservation software
- Exceptional communication and conflict resolution skills
- Valid Florida driver's license (for occasional errands)
- ServSafe certification preferred (training provided if needed)
- Ability to stand/walk for extended periods