Job Description
Welcome to Portland Hospitality Group, where we pride ourselves on providing exceptional service and creating memorable experiences for our clients. We are currently seeking a dedicated and professional Evening Receptionist to join our dynamic team. This is a fantastic opportunity for individuals looking to start a career in administrative support with paid training included.
As the face of our company, you will be the first point of contact for our guests. We offer a comprehensive training program designed to equip you with the skills necessary to excel in a high-volume environment. If you are reliable, professional, and eager to grow, we want to hear from you.
Responsibilities
- Greet and warmly welcome guests and visitors upon arrival, ensuring a positive first impression.
- Manage the front desk operations during evening shifts, including answering multi-line phones and screening calls professionally.
- Handle incoming inquiries via email and in-person with accuracy and a customer-centric approach.
- Maintain the cleanliness, organization, and aesthetic appeal of the reception area and common spaces.
- Process incoming mail, packages, and deliveries, and distribute them to appropriate departments.
- Assist with basic data entry, filing, and administrative tasks as required.
- Collaborate with the front-of-house team to ensure seamless operations during evening hours.
Qualifications
- High school diploma or GED required; prior receptionist experience is a plus but not mandatory.
- Excellent verbal and written communication skills with a focus on professionalism.
- Must be available to work evening shifts (typically 4:00 PM to 9:00 PM).
- Strong computer proficiency, specifically in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask effectively in a fast-paced environment.
- Reliable transportation and punctuality are essential.