Job Description
Are you looking to earn extra cash on a flexible schedule?
We are seeking motivated individuals to join our growing team in Charlotte, NC. This is a part-time night shift opportunity that offers a great work-life balance while boosting your income.
As a Customer Service Representative, you will be the voice of our brand, assisting clients with inquiries and ensuring their satisfaction. If you are reliable, tech-savvy, and ready to start earning, we want to hear from you!
Responsibilities
- Handle inbound and outbound customer calls and emails during night shifts.
- Resolve customer issues efficiently with a focus on empathy and accuracy.
- Process orders, returns, and refunds accurately.
- Document customer interactions and feedback in our CRM system.
- Maintain a professional and positive demeanor while working independently.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service or call center experience is a plus.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work rotating night shifts (10:00 PM - 6:00 AM).