Job Description
Join our dynamic hospitality team as a Night Auditor at the prestigious Grand Plaza Hotel in central London. This vital evening role ensures seamless overnight operations while delivering exceptional guest experiences. Perfect for students or professionals seeking flexible evening hours in a vibrant urban environment. Enjoy competitive pay, complimentary meals during shifts, and career development opportunities within our award-winning hotel group.
Responsibilities
- Manage guest check-ins/check-outs and resolve billing discrepancies during overnight hours
- Monitor security systems and respond to emergency protocols
- Process daily financial reports and reconcile transactions
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries and ensure exceptional service standards
- Maintain accurate records of all overnight activities
- Support front desk operations during peak evening hours
Qualifications
- Previous hotel or customer service experience preferred
- Strong numerical and accounting skills
- Excellent communication and problem-solving abilities
- Ability to work independently with minimal supervision
- Valid UK work authorization and right to work
- Basic proficiency with hotel management software
- Flexible availability including weekends and bank holidays
- Professional appearance and customer-focused attitude