Job Description
Join our dynamic team at Grand Hospitality Group and become the guardian of our guests' comfort during Nashville's vibrant nightlife! We're seeking a dedicated Night Auditor to manage evening operations at our premium downtown location. This role offers flexible evening/night shifts with competitive compensation and growth opportunities in the heart of Music City. If you're a detail-oriented professional who thrives in after-hours environments, apply today to start your journey with us!
Responsibilities
- Perform nightly reconciliation of guest accounts and financial transactions
- Manage check-in/check-out procedures for late arrivals and early departures
- Address guest inquiries and resolve service issues with professionalism
- Monitor security systems and respond to emergency protocols
- Prepare daily reports for management and maintain accurate records
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Handle cash handling and credit card processing transactions
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years experience in hotel or customer service role
- Proficiency with property management systems (e.g., Opera, Delphi)
- Exceptional attention to detail and numerical accuracy
- Strong problem-solving and conflict resolution abilities
- Ability to work independently with minimal supervision
- Valid Tennessee driver's license and reliable transportation
- Flexible schedule availability including weekends and holidays