Job Description
Are you passionate about literacy, community engagement, and the power of knowledge? The San Jose Public Library is seeking a dedicated and detail-oriented Library Assistant to join our dynamic team. In this pivotal role, you will serve as the face of the library, assisting patrons with their information needs and ensuring the seamless operation of our branches.
We pride ourselves on being a hub for innovation and connection. As a Library Assistant, you will work in a state-of-the-art facility with a collaborative team that values diversity and continuous learning. If you have a knack for organization and a genuine desire to help others, we want to hear from you.
Why Join Us?
- Competitive Pay: $20.00 - $25.00 per hour based on experience.
- Comprehensive Benefits: Medical, dental, vision, and retirement plans.
- Professional Growth: Opportunities for training and career advancement within the city.
- Community Impact: Play a vital role in connecting San Jose residents with resources and information.
Responsibilities
- Circulation & Check-out: Assist patrons with checking out and returning materials using the library management system.
- Shelving & Organization: Shelve library materials, maintain accurate shelf order, and retrieve items from the stacks for patrons.
- Reference Support: Provide basic reference assistance and guide patrons to digital resources, databases, and self-service kiosks.
- Program Assistance: Support the planning and execution of children’s storytimes, book clubs, and community workshops.
- Acquisitions & Maintenance: Process new library acquisitions, clean books, and assist in inventory management.
- Patron Services: Respond to inquiries, resolve account issues, and ensure a welcoming and safe environment for all visitors.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in a customer service or library setting is preferred but not required.
- Technical Skills: Proficiency with computers and the ability to learn new software systems quickly.
- Communication: Excellent verbal communication skills and a friendly, approachable demeanor.
- Physical Requirements: Ability to lift boxes weighing up to 25 pounds and stand for extended periods.
- Reliability: Strong attention to detail and the ability to work independently as well as part of a team.