Job Description
We are seeking a dedicated and detail-oriented Library Assistant to join our dynamic team in Orlando, FL. As a vital member of the Orange County Library System, you will play a key role in connecting our community with information, resources, and a lifelong love of reading. If you thrive in a fast-paced environment and enjoy providing excellent customer service, this is the perfect opportunity for you.
In this full-time position, you will assist in the daily operations of the library, ensuring that our patrons have access to a welcoming and organized space. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Responsibilities
- Assist patrons with locating materials, using library catalogs, and navigating digital resources.
- Check books, DVDs, and other library materials in and out using the automated circulation system.
- Shelve library materials in the correct order and maintain the organization of the stacks.
- Answer phones, respond to emails, and provide general information to the public in a friendly and professional manner.
- Assist with the setup and cleanup of library programs, including children's storytime and adult workshops.
- Sort and process incoming interlibrary loan items and maintain accurate circulation records.
- Monitor library floors to ensure a safe and welcoming environment for all visitors.
Qualifications
- High school diploma or GED required; some college coursework in Library Science or a related field is preferred.
- Previous experience in customer service or a library setting is a plus but not mandatory.
- Basic computer proficiency and ability to learn new software quickly.
- Strong verbal communication skills and a patient, customer-first attitude.
- Ability to stand for extended periods and lift up to 25 lbs to move books and supplies.
- Attention to detail and the ability to follow standard operating procedures accurately.
- Reliable attendance and a commitment to teamwork.