Job Description
Are you passionate about fostering literacy and connecting our community with knowledge? Memphis Public Library System is looking for a dedicated Library Assistant to join our dynamic team. In this role, you will play a crucial part in maintaining the efficiency of our circulation services and providing exceptional support to library patrons. If you thrive in a busy, people-focused environment and have a keen eye for detail, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a historic and vibrant downtown location.
- Professional development and training opportunities.
- A collaborative and inclusive workplace culture.
Responsibilities
- Shelving & Organization: Sort, shelve, and organize returned library materials, including books, periodicals, and media, ensuring they are easily accessible.
- Circulation Support: Process library cards, check in and check out items, and manage fines and fees accurately at the front desk.
- Patron Assistance: Provide friendly and efficient customer service by assisting patrons with locating books, using library databases, and navigating the library space.
- Reference Support: Help patrons find information using print and digital resources, including answering basic inquiries.
- Inventory Management: Assist with periodic inventory counts and shelf-reading to ensure collection integrity.
- Program Support: Help set up and manage materials for library programs and events.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Library Science or related field preferred.
- Experience: Previous experience in customer service, retail, or library assistance is highly desirable.
- Skills: Proficiency with computer systems and basic software (Microsoft Office Suite) is required.
- Attention to Detail: Ability to perform repetitive tasks accurately, such as sorting and filing.
- Communication: Excellent verbal and written communication skills with a friendly demeanor.
- Physical Demands: Ability to lift boxes weighing up to 25 lbs and stand for extended periods.