Job Description
Are you passionate about connecting people with knowledge and fostering a love for reading? The Orange County Library System is seeking a dedicated and detail-oriented Library Assistant to join our dynamic team in Orlando, FL. In this pivotal role, you will support the daily operations of our libraries, ensuring a welcoming and efficient environment for our diverse community. We pride ourselves on customer service excellence and offer a competitive salary package along with comprehensive benefits, including health insurance, retirement plans, and paid time off.
As a Library Assistant, you will serve as the first point of contact for our patrons, helping them navigate our vast collection of resources and digital tools. We are looking for someone who thrives in a fast-paced environment, possesses strong organizational skills, and is eager to contribute to the intellectual growth of our region.
As a Library Assistant, you will serve as the first point of contact for our patrons, helping them navigate our vast collection of resources and digital tools. We are looking for someone who thrives in a fast-paced environment, possesses strong organizational skills, and is eager to contribute to the intellectual growth of our region.
Responsibilities
- Patron Assistance: Provide exceptional customer service by helping patrons locate materials, use library computers, and access online databases.
- Collection Management: Sort, shelve, and organize library materials, including books, DVDs, and periodicals, ensuring accurate classification and easy access.
- Circulation Operations: Process check-outs, check-ins, renewals, and holds at the circulation desk; manage account balances and fines.
- Program Support: Assist in the setup and execution of children's programs, story times, and community workshops.
- Inventory Control: Conduct regular shelf-reading to identify misplaced items and assist with inventory audits and weeding of outdated materials.
- Facility Maintenance: Maintain the cleanliness and organization of public service areas and assist with basic maintenance tasks.
- Technology Support: Troubleshoot basic technical issues and assist patrons with e-reader and mobile device applications.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: Previous experience in customer service, retail, or a library setting is preferred but not mandatory.
- Skills: Strong attention to detail and excellent organizational skills.
- Technical Proficiency: Must be comfortable using computers and learning library management software (e.g., SirsiDynix, Koha).
- Physical Requirements: Ability to stand for extended periods, lift up to 25 lbs, and bend or reach frequently.
- Communication: Excellent verbal communication skills with the ability to interact professionally with a diverse population.
- Availability: Flexibility to work evenings, weekends, and holidays as required by library schedules.