Job Description
Join Our Team at the Indianapolis Public Library
Are you a detail-oriented individual with a passion for literature and community service? The City of Indianapolis Public Library is seeking a dedicated Library Assistant to join our dynamic team. We pride ourselves on being a hub of knowledge and community engagement. In this role, you will play a vital part in connecting patrons with the resources they need to succeed.
We offer competitive pay, weekly paychecks, and a supportive work environment. If you are looking for a rewarding opportunity to serve your community, we want to hear from you.
Why Apply?
- Weekly Pay Schedule
- Competitive Hourly Wage ($18 - $22/hr)
- Employee Assistance Programs
- Flexible Scheduling
- Pension Plan for eligible employees
Don't miss this chance to grow your career in a stable and respected organization. Apply today to become a part of the Indianapolis Public Library team!
Responsibilities
- Patron Assistance: Assist visitors with locating books, using library computers, and navigating digital databases.
- Collection Management: Shelve returned materials, organize library stacks, and maintain the organization of the collection.
- Circulation Duties: Process check-outs and check-ins for patrons, manage fines, and handle library cards.
- Customer Service: Answer phone inquiries, respond to emails, and provide exceptional service at the front desk.
- Program Support: Assist with the setup and execution of children's programs, story times, and adult workshops.
- Facility Maintenance: Keep public areas tidy and assist with basic facility upkeep as needed.
- Technology Help: Guide patrons through basic computer tasks and troubleshoot common library software issues.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in customer service or a library setting is preferred but not mandatory.
- Skills: Strong verbal communication skills and a friendly, approachable demeanor.
- Technical: Basic computer proficiency and comfort with Microsoft Office Suite or similar systems.
- Physical: Ability to lift and carry boxes of books (up to 25 lbs) and stand for extended periods.
- Work Ethic: Attention to detail and the ability to follow standard operating procedures accurately.