Job Description
Join the award-winning San Diego Public Library System and become a vital part of our community's knowledge hub! We're seeking a passionate Library Assistant to deliver exceptional service at our downtown branch. As a key member of our team, you'll help patrons of all ages access resources, navigate digital platforms, and foster a love for learning. Enjoy competitive benefits, professional development opportunities, and the chance to make a meaningful impact in one of America's most vibrant cities.
Responsibilities
- Provide exceptional customer service at circulation desk, assisting with checkouts, returns, and account management
- Shelve and organize library materials using Dewey Decimal System standards
- Operate integrated library systems (ILS) and troubleshoot patron access issues
- Assist patrons with digital resources, e-books, and research databases
- Support youth and adult literacy programs, including storytimes and workshops
- Process new materials and maintain collection inventory accuracy
- Collaborate with team on community outreach initiatives and special events
Qualifications
- High school diploma or equivalent; library science coursework or certification preferred
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with library systems (e.g., Sierra, Evergreen) and Microsoft Office
- Strong organizational skills with attention to detail
- Ability to lift 25 lbs and push loaded book carts
- Valid California driver's license (for inter-branch travel)
- Flexibility to work evenings/weekends and holidays
- Bilingual English/Spanish highly desirable