Job Description
Join our innovative team at the San Jose Public Library, where we're redefining community access to knowledge through hybrid work models. We seek a passionate Library Assistant to serve our diverse community remotely while maintaining essential in-person connections. Enjoy flexible scheduling with our remote-friendly environment while contributing to one of America's most vibrant library systems. Your expertise will help bridge the digital divide and foster lifelong learning in Silicon Valley.
Responsibilities
- Deliver exceptional virtual and in-person reference services to patrons across all age groups
- Manage circulation operations including remote holds processing and material delivery coordination
- Develop and maintain digital resources including online tutorials and virtual programming
- Support community outreach initiatives through remote engagement and virtual event coordination
- Collaborate with team to optimize hybrid service models and digital accessibility
- Assist with collection development and metadata management for digital resources
- Participate in cross-departmental projects to enhance remote service capabilities
Qualifications
- Associate's degree in Library Technology or related field (Bachelor's preferred)
- 2+ years library experience with demonstrated remote service capabilities
- Proficiency in integrated library systems (ILS) and digital resource platforms
- Exceptional communication skills with ability to adapt virtual/in-person interactions
- Experience with virtual programming tools and digital literacy instruction
- Valid California driver's license for material delivery coordination
- Bilingual proficiency in English and Spanish highly desirable
- Ability to work flexible schedule including occasional evenings/weekends