Job Description
Join our innovative library team as a Remote Library Assistant and transform how patrons access knowledge from anywhere in New York! We're seeking a tech-savvy professional to deliver exceptional digital services while supporting our mission of accessible information. This hybrid role combines remote flexibility with occasional on-site collaboration at our Manhattan hub. Enjoy competitive benefits, professional development opportunities, and the chance to shape the future of library services in NYC.
Responsibilities
- Manage digital reference services via chat, email, and virtual consultations
- Curate and organize digital collections including e-books, databases, and multimedia resources
- Assist patrons with online catalog searches, account management, and research tools
- Develop virtual programming including webinars, tutorials, and digital literacy workshops
- Maintain accurate digital records and ensure compliance with library standards
- Collaborate with team members on remote projects and digital initiatives
Qualifications
- Bachelor's degree in Library Science, Information Studies, or related field
- Minimum 2 years experience in digital library services or remote customer support
- Proficiency with library management systems (e.g., Sierra, Koha)
- Strong research skills and familiarity with academic databases
- Excellent written communication and virtual presentation abilities
- Certification in digital literacy or information management preferred
- Ability to work independently with minimal supervision