Job Description
We are looking for a dedicated and organized individual to join our team as a Library Assistant in Columbus, Ohio. In this pivotal role, you will serve as the welcoming face of the library, ensuring our patrons have access to the resources and support they need. You will play a key part in maintaining our collection, assisting with circulation, and fostering a love for learning within our diverse community.
Why Join Us?
• Be part of a team that champions literacy and community engagement.
• Enjoy a stable Full-Time schedule with comprehensive benefits.
• Work in a dynamic environment that values innovation and service.
Responsibilities
- Shelving and Organization: Efficiently sort, shelve, and organize library materials, including books, periodicals, and media, to ensure easy access for patrons.
- Circulation Desk Support: Assist patrons with checking out and returning materials, processing fines, and managing library cards.
- Customer Service: Provide exceptional service by answering inquiries, assisting with research, and resolving technical issues with library terminals.
- Collection Maintenance: Monitor inventory levels, identify missing items, and assist in the processing of new acquisitions and repairs.
- Program Assistance: Support the execution of children’s story times, adult workshops, and community events.
- Technology Support: Help patrons navigate digital resources, Wi-Fi access, and self-checkout machines.
Qualifications
- Education: High School Diploma or GED equivalent required; Associate’s degree in Library Science or related field preferred.
- Experience: Previous experience in a customer service or library setting is highly desirable.
- Skills: Strong organizational skills with a keen eye for detail and accuracy.
- Communication: Excellent verbal and written communication skills, with the ability to interact professionally with people of all ages.
- Technology: Proficiency in using computer systems, database management software, and basic troubleshooting.
- Physical Requirements: Ability to stand for extended periods, lift boxes of books (up to 25 lbs), and bend/reach to shelve high or low items.