Job Description
Join our innovative team as a Remote Library Assistant and help transform how our community accesses knowledge! We're seeking a tech-savvy, service-oriented professional to support patrons through virtual channels while maintaining the excellence of our physical collections. This hybrid role combines remote flexibility with occasional on-site collaboration at our state-of-the-art Chula Vista facilities. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape the future of library services in a forward-thinking environment.
Responsibilities
- Deliver exceptional virtual reference services via chat, email, and video conferencing
- Manage digital resource databases and troubleshoot patron access issues remotely
- Process electronic interlibrary loans and digital document requests
- Assist with virtual programming coordination and online community engagement
- Support inventory management of physical collections through integrated systems
- Collaborate with team on digital literacy initiatives and virtual training workshops
- Maintain accurate digital records using integrated library systems (ILS)
Qualifications
- Associate's degree in Library Science, Information Studies, or related field
- 2+ years experience in library services or customer support role
- Proficiency with digital library platforms (e.g., LibGuides, OverDrive)
- Strong troubleshooting skills for digital resources and remote access
- Excellent written communication for virtual patron interactions
- Experience with integrated library systems (e.g., Sierra, Koha)
- Ability to work independently with minimal on-site supervision
- Certification in Library Technology preferred