Job Description
Join the Buffalo & Erie County Public Library as a Library Assistant and become a vital part of our community's knowledge hub! We're seeking a passionate individual to enhance patron experiences through exceptional service and resource management. This direct-hire opportunity offers a dynamic environment where you'll connect diverse community members with information, technology, and cultural resources. Enjoy competitive benefits, professional development, and the satisfaction of supporting lifelong learning in Western New York's premier library system.
Responsibilities
- Deliver outstanding customer service at circulation desk and reference points
- Manage book circulation, cataloging, and inventory systems
- Organize and maintain library collections with precise shelving standards
- Facilitate technology access and digital literacy support for patrons
- Coordinate community outreach programs and educational events
- Process interlibrary loans and manage database subscriptions
- Assist with children's literacy initiatives and youth programming
Qualifications
- Associate's degree in Library Science or related field required
- 1+ years library or customer service experience preferred
- Proficiency with integrated library systems (ILS) and MS Office
- Strong organizational skills with attention to detail
- Ability to lift 25 lbs and navigate multi-story libraries
- Excellent communication in English and local languages
- NY State driver's license may be required for branch rotations
- Background check and fingerprint clearance mandatory