Job Description
Join our dynamic team at the Kansas City Public Library as a Library Assistant and become a vital part of our mission to connect, educate, and enrich our diverse community. We're seeking a passionate individual to deliver exceptional service, maintain our collection's integrity, and support our patrons' information needs in a modern, inclusive environment.
Responsibilities
- Provide exceptional customer service at circulation desks, including check-ins/check-outs, renewals, and account management
- Assist patrons with locating materials, navigating digital resources, and using library technology
- Process, catalog, and shelve library materials while maintaining accurate shelf organization
- Support library programming and community events through preparation and execution
- Manage interlibrary loan systems and assist with special collections as needed
- Maintain clean, welcoming spaces and enforce library policies courteously
Qualifications
- High school diploma or GED required; library science coursework or certification preferred
- Minimum 1 year customer service experience in a public-facing role
- Strong computer literacy with proficiency in library management systems
- Excellent communication skills and ability to work with diverse populations
- Detail-oriented with strong organizational and multitasking abilities
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid driver's license and reliable transportation for branch travel