Job Description
Join Kansas City's premier library system as a Library Assistant! We're seeking a passionate individual to support our community through exceptional service. This full-time role offers the opportunity to work in a dynamic environment where you'll connect patrons with resources, foster literacy, and contribute to our mission of lifelong learning. Enjoy competitive pay, comprehensive benefits, and a supportive team culture dedicated to making Kansas City a better place through knowledge access.
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with circulation, account inquiries, and directional support
- Manage library materials including shelving, inventory, and processing of new acquisitions
- Deliver engaging programs for children, teens, and adults including storytimes and workshops
- Assist with digital literacy support, including computer troubleshooting and database navigation
- Maintain accurate records of circulation statistics and patron interactions
- Collaborate with team members to ensure smooth daily operations
- Support outreach initiatives to underserved communities
Qualifications
- High school diploma or equivalent; library science coursework preferred
- Minimum 1 year customer service or library experience
- Proficiency with library systems (e.g., ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including evenings and weekends
- Valid Missouri driver's license (for outreach programs)
- Bilingual (English/Spanish) candidates strongly encouraged to apply