Job Description
Join our award-winning library system as a Library Assistant and become a vital part of Plano's vibrant community hub! We're seeking a passionate individual to deliver exceptional patron experiences while supporting our mission of lifelong learning. You'll work in a modern, technology-rich environment where your organizational skills and customer service expertise will directly impact thousands of community members daily. Enjoy competitive benefits, flexible scheduling options, and opportunities for professional growth within one of Texas' most dynamic library systems.
Responsibilities
- Provide exceptional customer service at circulation desk and reference points
- Process library materials including check-in/out, renewals, and holds
- Shelve materials and maintain accurate shelf order throughout the library
- Assist patrons with digital resources, databases, and technology troubleshooting
- Support program coordination and community event execution
- Process fines, fees, and account transactions accurately
- Conduct basic inventory management and collection maintenance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with library systems (e.g., ILS) and MS Office
- Strong organizational and multitasking abilities
- Ability to lift 25 lbs and stand for extended periods
- Basic knowledge of Dewey Decimal System preferred
- Flexibility to work evenings and weekends as needed