Job Description
Join Buffalo's premier library system as a Library Assistant and become a cornerstone of our community's knowledge hub! We're seeking a passionate individual to deliver exceptional service, support educational initiatives, and foster a welcoming environment for patrons of all ages. This is a direct-hire opportunity to grow your career in library science while making a tangible impact in Western New York.
Responsibilities
- Provide exceptional customer service at circulation desk, assisting patrons with check-outs, returns, and account inquiries
- Organize and maintain library collections, including shelving, inventory management, and material processing
- Support digital literacy initiatives through technology assistance and device troubleshooting
- Coordinate and facilitate community programs, including children's storytimes and adult workshops
- Assist with interlibrary loan services and database navigation for research support
- Maintain accurate records of circulation statistics and patron interactions
Qualifications
- Associate's degree or equivalent experience in Library Science, Education, or related field
- 1+ years library or customer service experience preferred
- Proficiency with library management systems (e.g., Sierra, Evergreen)
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Basic knowledge of cataloging principles and Dewey Decimal System
- Ability to work independently and collaboratively in a team environment