Job Description
Join the St. Louis Public Library and make a difference in your community.
We are seeking a dedicated and detail-oriented Library Assistant to join our dynamic team. In this pivotal role, you will serve as the friendly face of the library, helping patrons access information, utilize technology, and discover the joy of reading.
As a Library Assistant, you will support the daily operations of our branches, ensuring a welcoming and organized environment for all visitors. We pride ourselves on our commitment to literacy, diversity, and community engagement. If you are looking for a meaningful career with competitive benefits and growth opportunities, we want to hear from you.
Why Join Us?
- Competitive Pay: Salary commensurate with experience.
- Benefits: Comprehensive health, dental, and vision insurance.
- Growth: Opportunities for professional development and training.
- Community Impact: Work in a vital institution that serves thousands of residents daily.
Responsibilities
- Patron Assistance: Provide exceptional customer service by assisting patrons with locating materials, using computers, and navigating library resources.
- Circulation Services: Process check-ins and check-outs, manage library cards, and handle account inquiries accurately.
- Collection Management: Sort, shelve, and organize books and media to ensure the collection is accessible and in order.
- Program Support: Assist in the setup, execution, and cleanup of library programs, story times, and community events.
- Facility Maintenance: Maintain the cleanliness and organization of public areas, study rooms, and workspaces.
- Reference Support: Answer phone inquiries and provide basic research assistance using digital databases and catalogs.
- Technical Support: Assist patrons with troubleshooting basic e-reader and computer issues.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in a customer service role or library setting is preferred.
- Communication: Strong verbal and written communication skills with the ability to interact positively with people of all ages and backgrounds.
- Computer Literacy: Basic proficiency with computers and Microsoft Office Suite; familiarity with library management systems is a plus.
- Organization: Excellent attention to detail and the ability to manage multiple tasks efficiently.
- Physical Requirements: Ability to stand for extended periods, lift boxes of materials, and move furniture as needed.