Job Description
Join the vibrant DC Public Library System as an Immediate Hire Library Assistant and become part of our mission to empower communities through knowledge and access. This urgent opening offers a unique opportunity to contribute directly to our patrons' educational and cultural experiences in the nation's capital. We're seeking a passionate individual to support our dynamic library operations with immediate effect.
As a key member of our team, you'll work in a modern, inclusive environment dedicated to service excellence. This temporary position provides competitive compensation, flexible scheduling options, and a pathway to permanent opportunities within our system. Don't miss this chance to launch or advance your library career in one of America's most iconic cities.
Responsibilities
- Provide exceptional customer service to patrons at service desks, circulation, and reference points
- Process library materials including check-ins, check-outs, renewals, and holds management
- Assist patrons with digital resources, catalog searches, and research inquiries
- Maintain orderly library environments through shelf maintenance and collection organization
- Support technology assistance for patrons using public computers and digital platforms
- Coordinate with library staff for program support and event logistics
- Manage overdue accounts and fine resolution procedures
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year library or customer service experience
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to work independently and collaboratively in a team environment
- Basic knowledge of library classification systems (Dewey Decimal or Library of Congress)
- Flexibility to work evenings and weekends as required