Job Description
Join our dynamic team at the Jersey City Public Library and make a difference in your community! We're urgently seeking a passionate Library Assistant to support our patrons and ensure seamless library operations. This is a fantastic opportunity for someone who loves connecting people with knowledge and thrives in a fast-paced, service-oriented environment. Enjoy competitive benefits, professional development opportunities, and the chance to work in Jersey City's premier cultural institution.
Responsibilities
- Provide exceptional customer service to patrons at circulation desk, reference desk, and via phone/email
- Manage circulation system: check in/out materials, process fines, maintain patron accounts
- Shelve and organize library materials using Dewey Decimal System standards
- Assist with reference services, research support, and technology troubleshooting
- Support library programs: registration, setup, coordination of children/adult events
- Maintain inventory control and assist with acquisitions processing
- Collaborate with team on collection development and space optimization
Qualifications
- High school diploma or equivalent; library science degree or certification preferred
- 1+ years library or customer service experience required
- Proficiency with integrated library systems (ILS) and MS Office Suite
- Excellent communication and interpersonal skills
- Ability to work flexible schedule including evenings/weekends
- Strong organizational skills with attention to detail
- Basic knowledge of Dewey Decimal System and cataloging principles