Job Description
Join the award-winning Minneapolis Public Library system and make a meaningful impact in our community! We're seeking a passionate Library Assistant to join our dynamic team at our downtown flagship location. Enjoy a competitive salary, comprehensive benefits package, and a $5,000 sign-on bonus for qualified candidates. Help us connect patrons with knowledge, resources, and transformative experiences in our modern, inclusive spaces. This is a rare opportunity to grow your career in one of America's most vibrant literary communities while serving diverse populations across the Twin Cities.
Responsibilities
- Provide exceptional customer service at the circulation desk, assisting patrons with check-ins, check-outs, and account management
- Organize and maintain library collections, ensuring accurate shelving and inventory management
- Support digital literacy initiatives, including one-on-one tech assistance and basic troubleshooting
- Facilitate community programs and events for all age groups, from storytimes to adult workshops
- Manage interlibrary loan requests and cataloging workflows using ILS systems
- Assist with reference services, guiding patrons to print and digital resources
- Maintain a clean, welcoming environment and enforce library policies respectfully
Qualifications
- Associate's degree or equivalent library experience required; Bachelor's preferred
- Minimum 1 year customer service or library operations experience
- Proficiency with integrated library systems (e.g., Sierra, Koha) and Microsoft Office
- Strong organizational skills with attention to detail in inventory management
- Excellent communication abilities with diverse populations
- Basic technical troubleshooting skills for public computers and peripherals
- Ability to work flexible hours including evenings and weekends
- Valid Minnesota driver's license (for outreach program support)