Job Description
Join our award-winning hospitality team at Pacific Coast Resorts! We're seeking energetic Weekend Hospitality Associates to deliver exceptional guest experiences in San Diego's vibrant coastal setting. This flexible part-time role combines competitive pay with a dynamic work environment perfect for students, professionals, or anyone seeking weekend work. Enjoy stunning ocean views while building valuable customer service skills in one of California's most desirable locations.
Our ideal candidates thrive in fast-paced settings and take pride in creating memorable stays for international and domestic guests. Training provided – no prior resort experience required!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm, professional demeanor
- Manage room reservations and respond to guest inquiries via phone/email
- Assist with concierge services including local attraction recommendations
- Maintain pristine lobby and common areas to resort standards
- Process payments and operate POS systems accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- Available to work weekends (Saturdays and Sundays) with flexible weekday availability
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Proficient in basic computer applications (email, POS systems)
- Positive attitude and ability to thrive in a team environment
- Must be 18+ years old and authorized to work in the US