Job Description
Join our dynamic team at Southwest Hospitality Group as a Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest evening and weekend hours. This flexible part-time role offers competitive pay, growth opportunities, and a vibrant work environment in Albuquerque's thriving hospitality sector. Perfect for students, parents, or anyone seeking a rewarding schedule that works around your commitments.
Responsibilities
- Deliver outstanding customer service across front desk, concierge, and dining operations
- Manage check-in/check-out processes and resolve guest inquiries promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments, manage reservations, and maintain accurate records
- Uphold brand standards while maintaining a clean, welcoming environment
- Collaborate with cross-functional teams during peak weekend events
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 6+ months customer service or hospitality experience
- Flexible availability for evenings (4 PM - 12 AM) and weekends
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced settings
- Basic proficiency with reservation systems and POS software
- Valid New Mexico driver's license (if required for errands)