Job Description
Join our vibrant team at Urban Hospitality Group, Miami's premier hospitality destination! We're seeking charismatic Hospitality Associates to deliver exceptional guest experiences during evening shifts. Perfect for students, career changers, or anyone seeking flexible hours with growth potential. Enjoy competitive pay, complimentary meals, and a dynamic work environment in the heart of Miami's thriving nightlife scene.
Responsibilities
- Deliver exceptional customer service to diverse clientele
- Manage reservations and seating arrangements efficiently
- Process payments and maintain accurate transaction records
- Collaborate with kitchen staff for seamless service flow
- Uphold cleanliness standards and safety protocols
- Handle guest inquiries and resolve concerns promptly
- Support inventory management and stock rotation
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for evening shifts (4 PM - 12 AM)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic math proficiency for cash handling
- Professional appearance and positive attitude
- Must be 18+ and authorized to work in the US
- Food Handler's Certificate (or willingness to obtain)