Job Description
Join Milwaukee's premier luxury hospitality destination as our Evening Receptionist. We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This high-paying role offers competitive compensation, comprehensive benefits, and opportunities for advancement in a dynamic environment.
Responsibilities
- Manage all front desk operations during evening hours with precision and professionalism
- Handle guest check-ins/check-outs using PMS software while maintaining accuracy
- Coordinate with concierge and security teams for seamless service delivery
- Process payments, manage reservations, and maintain guest records
- Address guest inquiries and resolve issues promptly to ensure satisfaction
- Prepare daily reports and manage office supplies inventory
- Uphold brand standards through consistent attention to detail
Qualifications
- Minimum 2 years of luxury hospitality or high-end reception experience
- Proficiency in Opera, Fidelio, or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments with grace under pressure
- Strong attention to detail and organizational abilities
- Professional appearance and polished demeanor
- Flexibility to work evenings, weekends, and holidays
- Valid Wisconsin driver's license preferred