Job Description
Join our vibrant team at City Hospitality Group as an Evening Guest Services Associate! This flexible part-time role is perfect for students, career changers, or anyone seeking evening work in Tucson's bustling downtown district. You'll be the welcoming face of our premium hospitality venue, ensuring every guest experiences exceptional service from check-in to checkout.
We provide comprehensive training and a supportive environment where your growth is prioritized. Enjoy competitive pay, consistent evening schedules (4-6 hour shifts), and the opportunity to develop valuable customer service skills while exploring Tucson's thriving nightlife and dining scene.
Responsibilities
- Greet guests warmly and manage seamless check-in/check-out processes
- Respond to inquiries about local attractions, dining, and events
- Operate reservation systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and handle cash transactions securely
- Uphold cleanliness standards in public areas and reception zones
- Report maintenance issues and guest feedback to management
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work evenings and weekends consistently
- Attention to detail and problem-solving aptitude
- Positive attitude and customer-first mindset
- No prior experience required - full training provided