Job Description
Join our dynamic team at Memphis Public Library System and become a vital part of our mission to enrich lives through knowledge and community engagement. We seek a passionate Library Assistant to deliver exceptional service, maintain accurate collections, and support diverse educational programs in a modern urban library environment.
This full-time position offers competitive benefits, professional development opportunities, and the chance to make a meaningful impact in Memphis. If you're organized, customer-focused, and committed to lifelong learning, we encourage you to apply today.
Responsibilities
- Provide exceptional customer service at service desks, assisting patrons with information retrieval, technology support, and circulation tasks
- Organize and maintain library collections through accurate cataloging, shelving, and inventory management
- Develop and facilitate engaging library programs for diverse community groups including children, teens, and adults
- Manage library systems including circulation software, online databases, and digital resource platforms
- Assist with reference services, research support, and reader advisory consultations
- Collaborate with team members on collection development, community outreach initiatives, and promotional events
Qualifications
- Associate's degree in Library Science, Information Management, or related field required
- Minimum 1 year library or customer service experience preferred
- Proficiency with integrated library systems (ILS) and Microsoft Office Suite
- Strong organizational skills with attention to detail and accuracy
- Excellent interpersonal communication and conflict resolution abilities
- Ability to work flexible hours including evenings and weekends as needed
- Tennessee Public Library Certification or willingness to obtain within 6 months