Job Description
Join our award-winning hospitality team as the Evening Receptionist at Grand Harbor Resort & Spa. We're seeking a polished professional to create exceptional guest experiences during our busiest evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and embody our commitment to luxury service. Enjoy competitive pay, comprehensive benefits, and a vibrant work culture in St. Petersburg's premier waterfront location. Apply today and become part of our legacy of excellence!
Responsibilities
- Manage check-in/check-out procedures for guests with precision and efficiency
- Handle phone inquiries and reservations using our property management system
- Process payments and manage daily cash reconciliation
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold premium service standards during evening peak hours
- Assist with event setup and VIP guest accommodations
- Maintain immaculate lobby and reception area appearance
Qualifications
- Minimum 2 years of front desk or hospitality experience
- Proficiency in Opera or similar property management software
- Exceptional communication and conflict resolution skills
- Ability to multitask effectively during high-traffic periods
- Valid Florida driver's license and reliable transportation
- Flexible availability including nights, weekends, and holidays
- Professional appearance and polished customer service demeanor
- Basic knowledge of local attractions and transportation options