Job Description
Join our award-winning team at Premier Hospitality Group as a Full-Time Evening Receptionist! We're seeking a polished professional to be the first point of contact for our high-end clients during evening hours. This role combines exceptional customer service with operational excellence in a vibrant downtown Durham setting. Enjoy competitive benefits, growth opportunities, and a supportive team environment. If you thrive in fast-paced settings and value creating memorable guest experiences, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle guest inquiries and resolve issues with professionalism and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Execute evening administrative tasks including report generation and filing
- Uphold brand standards through impeccable presentation and communication
Qualifications
- Minimum 2 years of front desk or reception experience in hospitality or luxury services
- Exceptional verbal communication and interpersonal skills
- Proficiency in reservation systems (e.g., Opera, Delphi) and Microsoft Office Suite
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Evening/weekend availability is mandatory
- Valid North Carolina driver's license preferred