Job Description
Join our dynamic team as a Full-Time Evening Receptionist at Metropolitan Business Solutions in the heart of Chicago's Loop. This pivotal role requires a polished professional to manage our high-traffic front desk during evening hours (3:00 PM - 11:00 PM). You'll be the first point of contact for executives, clients, and visitors, setting the tone for our premium business environment. We're seeking a detail-oriented individual with exceptional interpersonal skills to deliver outstanding customer service while handling critical administrative functions.
Responsibilities
- Manage front desk operations during evening hours, including greeting visitors, screening calls, and routing communications
- Coordinate executive calendars, meeting schedules, and conference room reservations
- Process incoming/outgoing mail, couriers, and office supplies inventory
- Maintain secure visitor access protocols and issue building passes
- Perform light administrative duties including data entry, filing, and document preparation
- Collaborate with security and maintenance teams for facility operations
- Handle emergency procedures and incident reporting during off-hours
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite and office management software
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask in high-pressure environments with discretion
- Professional appearance and polished business etiquette
- Flexibility to work evenings, weekends, and holidays as needed
- Valid Illinois driver's license and reliable transportation