Job Description
Join FlexiWork Solutions and enjoy the freedom of a flexible schedule while making an immediate impact! We're hiring motivated Part-Time Customer Service Specialists in Washington DC for immediate hire positions. Perfect for students, parents, or career changers seeking work-life balance, this role offers competitive pay and comprehensive training. Our modern downtown office provides a supportive environment where your skills will thrive. Apply today and start earning tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve client inquiries and troubleshoot technical issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company protocols and quality standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset