Job Description
Join FlexiServe Solutions and transform your work-life balance with our flexible part-time Customer Service Specialist position in Jacksonville! We're seeking empathetic professionals to deliver exceptional support while accommodating your schedule. Enjoy competitive pay, remote options, and a supportive team environment designed for growth.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Maintain product knowledge across service offerings
- Adapt schedule to peak demand periods (evenings/weekends)
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Proficient with Microsoft Office and CRM tools
- Reliable high-speed internet for remote work
- Flexible availability including evenings and weekends