Job Description
Are you looking for a flexible part-time job that fits your lifestyle? Metro Logistics & Support Services is hiring for our Evening and Weekend Shifts in Charlotte, NC. We are dedicated to providing exceptional service to our clients and are looking for motivated individuals to join our growing team.
Whether you are a student or looking to supplement your income, this entry-level position offers the perfect opportunity to gain valuable experience in customer service and logistics. We offer a supportive work environment, competitive pay, and opportunities for advancement.
Why Join Us?
- Flexible Schedule: Choose shifts that work for you, including evenings and weekends.
- Competitive Pay: Earn between $16.00 and $22.00 per hour based on experience.
- No Experience Required: We provide comprehensive on-the-job training.
Responsibilities
- Answer and resolve incoming customer inquiries via phone, email, and chat during evening and weekend hours.
- Process orders, returns, and exchanges accurately and efficiently.
- Assist customers with tracking information and product inquiries.
- Update customer records in our database with high attention to detail.
- Collaborate with the front-line team to ensure operational efficiency.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer skills and familiarity with web browsers.
- Strong communication skills with the ability to interact professionally.
- Reliable internet connection and a quiet workspace (if remote).
- Ability to work a rotating schedule, including weekends and late evenings.
- Must be detail-oriented and able to multitask effectively.