Job Description
Join our dynamic team at Memphis Community Services and enjoy the perfect work-life balance with our flexible part-time schedule! We're seeking passionate individuals to deliver exceptional customer experiences while maintaining a schedule that adapts to your lifestyle. This role offers competitive pay, remote work options, and the opportunity to make a meaningful impact in your community. If you thrive in collaborative environments and value autonomy, apply today!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage client inquiries with empathy and efficiency using our CRM system
- Coordinate community outreach programs and volunteer scheduling
- Process registrations and maintain accurate digital records
- Collaborate with cross-functional teams on community initiatives
- Support event planning and execution for local partnerships
- Continuously improve service quality through feedback analysis
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years customer service or administrative experience
- Exceptional communication and problem-solving skills
- Proficient in Microsoft Office Suite and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid Tennessee driver's license (for occasional field visits)
- Commitment to Memphis community values and diversity