Job Description
Join FlexiWork Staffing Solutions and transform your evenings into rewarding opportunities! We're seeking motivated Evening Part-Time Customer Service Specialists to deliver exceptional support while enjoying unmatched flexibility. With daily pay options and no weekend commitments, this role is perfect for students, parents, or anyone seeking a work-life balance. Our Baltimore-based team thrives on empowering individuals through consistent schedules and immediate financial rewards. Benefit from comprehensive training, modern remote tools, and a supportive culture that values your unique talents.
Responsibilities
- Provide exceptional customer support via phone, chat, and email during evening shifts (4 PM - 12 AM)
- Resolve inquiries efficiently using CRM systems and knowledge bases
- Process transactions and update customer records with precision
- Collaborate with day teams to ensure seamless service continuity
- Meet daily performance metrics while maintaining quality standards
- Identify and escalate complex issues to senior specialists
- Participate in brief team huddles to align on priorities
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or call center experience
- Strong typing skills (40+ WPM) and proficiency with digital tools
- Reliable high-speed internet and quiet home workspace
- Availability for 20-30 hours weekly across evening shifts
- Excellent problem-solving and de-escalation abilities
- Ability to adapt to changing priorities in a fast-paced environment
- Positive attitude and commitment to daily pay schedules