Job Description
Join our dynamic team at Madison Public Library and make a meaningful impact in our community! We're seeking a dedicated Library Assistant with flexible scheduling options to support our patrons and operations. This role offers the perfect blend of public service, technology interaction, and administrative support in a welcoming environment.
As a key member of our service team, you'll assist patrons with research, circulation services, and digital resources while maintaining an organized, accessible library space. We value initiative, customer excellence, and a passion for lifelong learning. Enjoy competitive pay, comprehensive training, and the opportunity to work in one of Madison's most beloved cultural institutions.
Responsibilities
- Provide exceptional customer service at circulation desk and reference points
- Process library materials including check-outs, returns, and renewals
- Assist patrons with digital resources, databases, and technology troubleshooting
- Shelve materials and maintain orderly library spaces
- Support programming coordination and event logistics
- Conduct basic collection maintenance and inventory tasks
- Collaborate with team on outreach initiatives and community engagement
Qualifications
- High school diploma or equivalent; college coursework preferred
- Experience in customer service or library environments
- Proficiency with library systems (e.g., ILS, catalog databases)
- Strong organizational skills with attention to detail
- Ability to work independently and collaboratively in a team
- Basic computer skills including Microsoft Office suite
- Flexibility to work evenings and weekends as needed
- Passion for serving diverse community members