Job Description
Join our dynamic team at Metro Hospitality Group as a Flexible Evening Receptionist! We're seeking a polished professional to manage front desk operations during evening shifts at our premier downtown Portland location. Enjoy a supportive work environment with competitive compensation and schedule flexibility that fits your lifestyle.
As the first point of contact, you'll deliver exceptional guest experiences while handling administrative tasks with precision. This role offers 20-25 hours per week with evening shifts (typically 3:00 PM - 11:00 PM), perfect for students, parents, or anyone seeking work-life balance.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system and route calls to appropriate departments
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle cash transactions and reconcile daily reports
- Uphold brand standards through professional appearance and demeanor
- Assist with basic administrative tasks including filing and correspondence
Qualifications
- Previous front desk or customer service experience required
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in reservation systems (e.g., Opera, Property Management Systems)
- Ability to remain calm and professional during peak hours
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Basic knowledge of Portland area preferred