Job Description
Join our dynamic team at Cityscape Properties as a Flexible Evening Receptionist and become the welcoming face of our premium Boston properties. This role offers unparalleled work-life balance with evening shifts (typically 3 PM - 11 PM), perfect for students, parents, or anyone seeking a flexible schedule. We provide comprehensive training, competitive compensation, and a supportive environment where your professionalism shines. Enjoy complimentary parking, employee discounts, and opportunities for career advancement within our growing portfolio.
Responsibilities
- Manage front desk operations with exceptional customer service for residents and visitors
- Handle incoming calls, messages, and digital communications with professionalism
- Coordinate resident requests and maintenance issues through our property management system
- Process deliveries, packages, and mail with accuracy and timeliness
- Maintain pristine common areas and lobby standards
- Assist with administrative tasks including scheduling and document management
- Support property events and evening security protocols
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 1+ years customer service or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and property management software
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Availability for evening shifts (3 PM - 11 PM) and occasional weekends
- Positive, approachable demeanor with crisis management skills