Job Description
Join Boston's premier waterfront destination as our Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This flexible part-time role (4-6pm to 12am) offers competitive pay, stunning harbor views, and the opportunity to work in one of Boston's most iconic hotels. Perfect for students, parents, or those seeking work-life balance, you'll be the first point of contact for our discerning guests, ensuring seamless check-ins, managing reservations, and maintaining our luxurious lobby ambiance. Enjoy free parking and a dynamic team environment while advancing your hospitality career.
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Handle phone inquiries and reservations using Opera PMS system
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and security teams
- Uphold brand standards through impeccable lobby presentation
- Resolve guest inquiries with discretion and professionalism
- Assist with emergency procedures during evening shifts
Qualifications
- 1+ years front desk or hospitality experience required
- Exceptional communication and multitasking abilities
- Proficiency with hotel management software (Opera preferred)
- Flexibility to work evenings, weekends, and holidays
- Strong attention to detail and problem-solving skills
- Professional appearance and welcoming demeanor
- Ability to stand for extended periods
- Boston residency or reliable transportation required