Job Description
Join our premier hospitality team as an Evening Receptionist where we provide all necessary equipment to ensure your success! Enjoy a dynamic evening role in Baltimore's vibrant harbor district with competitive compensation and a supportive work environment. We're seeking a polished professional to manage front desk operations during evening hours, delivering exceptional guest experiences while maintaining our brand's high standards. Benefit from our modern facilities, including provided uniform, tech tools, and comprehensive training to excel in this position.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Welcome and assist guests with check-in/checkout processes
- Handle phone calls, reservations, and guest inquiries
- Operate provided PMS software and communication systems
- Coordinate with security and housekeeping teams
- Process payments and maintain accurate financial records
- Prepare daily reports for morning management
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Exceptional communication and multitasking abilities
- Proficiency with provided tech systems (training included)
- Professional appearance and demeanor
- Ability to work independently during evening shifts
- Valid Maryland driver's license (if required for errands)