Job Description
Looking to boost your income with flexible work in Raleigh, NC? QuickHire Staffing Solutions has immediate openings for Part-Time Customer Service Representatives. Perfect for students, parents, or anyone seeking supplemental income! Enjoy competitive pay, adaptable schedules, and full-time growth opportunities. Join our dynamic team today and start earning extra cash tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product concerns efficiently
- Update customer records in CRM systems accurately
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution rate
- Participate in ongoing training sessions
- Maintain detailed documentation of all interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Strong problem-solving abilities under pressure
- Proficient with Microsoft Office and CRM software
- Flexible availability including evenings and weekends
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset