Job Description
We are seeking a dedicated Customer Service Associate to join our dynamic team in Milwaukee. If you thrive in a fast-paced environment and value work-life balance, this is the perfect opportunity for you. We offer competitive pay and a supportive culture.
Key Highlights:
- Flexible evening and weekend schedules
- On-the-job training provided
- Health benefits for eligible employees
Join us and take control of your career today.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat during evening and weekend shifts.
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Update customer information accurately in the CRM system.
- Collaborate with team leads to ensure workflow efficiency.
- Provide product information and assist with order processing.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Must be available to work evenings and weekends.
- Strong verbal communication and interpersonal skills.
- Basic computer literacy and typing skills.