Job Description
Join Charlotte's premier hospitality destination as an Evening Team Member! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. Whether you're looking for a flexible part-time schedule or a full-time career path, we offer competitive pay, growth opportunities, and a dynamic work environment in the heart of Uptown Charlotte.
Perfect for students, career changers, or experienced hospitality professionals, our evening shifts (3 PM - 11 PM) accommodate diverse lifestyles while building valuable customer service and leadership skills. Enjoy comprehensive training, employee discounts, and a supportive team culture that celebrates excellence.
Responsibilities
- Deliver outstanding guest service during evening operations
- Manage reservations, seating, and table turnover efficiently
- Process payments accurately and maintain cash handling protocols
- Collaborate with kitchen and bar teams for seamless service
- Resolve guest inquiries with professionalism and empathy
- Adhere to safety and sanitation standards
- Contribute to a positive team atmosphere during peak hours
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Basic cash handling and POS system knowledge
- Ability to stand/walk for extended periods
- Team-oriented mindset with attention to detail
- Flexible schedule availability (part-time/full-time)
- Must be 18+ to serve alcohol