Job Description
Are you a night owl looking for the perfect balance between work and life? Denver Operations Hub is currently seeking dedicated professionals to join our team for our evening shift roles in Denver, CO.
We offer a unique opportunity to work in a dynamic environment where your contribution directly impacts our success. Whether you are looking to supplement your income or start a career in support, our flexible scheduling makes it easy to fit your lifestyle around your shift.
Responsibilities
- Manage incoming customer inquiries via phone and email during evening hours.
- Resolve technical issues and escalate complex tickets to the senior team.
- Maintain accurate records of all interactions in the CRM system.
- Collaborate with the day shift team to ensure seamless operations.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or support is preferred.
- Must be available to work 4:00 PM to 12:00 AM (shift may vary).
- Strong written and verbal communication skills.
- Reliable internet connection and computer setup.