Job Description
Are you looking for a rewarding opportunity to earn extra cash while maintaining a healthy work-life balance? Apex Logistics & Support Services is currently seeking reliable and motivated individuals to join our team as Evening Shift Customer Service Representatives.
As part of our growing team, you will play a crucial role in ensuring our clients receive top-notch service during our evening operations. This is a perfect role for students, parents, or anyone looking for part-time evening employment in the Memphis area.
Why Join Us?
- Competitive hourly pay ($15.00 - $22.00).
- Flexible scheduling to fit your lifestyle.
- Opportunity for growth within the company.
- Employee assistance programs and discounts.
Responsibilities
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Process orders, returns, and exchanges accurately.
- Assist in resolving customer complaints and escalations effectively.
- Maintain a clean and organized workspace.
- Collaborate with the morning shift team to ensure seamless operations.
- Update customer records and database information daily.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Must be available to work evening shifts (4:00 PM - 12:00 AM).
- Strong computer skills and proficiency with Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Must be reliable and punctual.