Job Description
Are you looking for a rewarding part-time role that fits your evening schedule? Frontier Retail Solutions is seeking dedicated Customer Service Representatives to join our dynamic team in Colorado Springs. In this role, you will be the face of our brand, ensuring every customer has a positive shopping experience during our high-traffic evening shifts.
We pride ourselves on a culture of inclusion, flexibility, and growth. If you are reliable, friendly, and ready to start earning today, we want to hear from you.
Responsibilities
- Customer Engagement: Greet and assist customers warmly upon entry, answering questions and providing product recommendations.
- Transaction Management: Process sales transactions accurately and efficiently using our Point of Sale (POS) systems, handling cash, credit, and gift cards.
- Store Maintenance: Keep the sales floor organized, tidy, and well-stocked to ensure a safe and appealing shopping environment.
- Inventory Support: Assist with inventory counts, restocking shelves, and organizing back-of-house areas as needed.
- Problem Resolution: Address customer inquiries or complaints professionally and escalate complex issues to the Store Manager when necessary.
- Team Collaboration: Work closely with the day-shift team to ensure a seamless handover and consistent service standards throughout the day.
Qualifications
- Availability: Must be available to work evenings, weekends, and holidays to support our peak business hours.
- Experience: Previous retail or customer service experience is preferred but not required; on-the-job training is provided.
- Communication: Excellent verbal communication skills with a friendly and approachable demeanor.
- Reliability: A proven track record of punctuality and dependability is essential.
- Physical Requirements: Ability to stand for extended periods, walk, and lift items weighing up to 25 lbs.
- Education: High school diploma or GED equivalent.